ESC of the Western ReserveYour Benefits, Made Easier
Whether you’re comparing options, looking for care, updating your coverage, or simply trying to save money, here’s where to start.Compare options, find care, update your coverage, or discover ways to save. Start here.
Make the Most of Your Benefits
Need to see someone or find the right place for care? Start here.
Choose coverage, compare costs, or update benefits after a life event.
Find documents, common answers, and the right person to contact.
Beta: Ask the AI Benefits AssistantAsk a benefits question in your own words. It answers only from approved information in this hub and always shows its sources.
For your privacy, don’t include Social Security numbers, claim numbers, medical details, or other sensitive personal information. Read the Privacy & Legal Notices.
I can securely send your contact information and a short description of the issue to help@thelcsc.com.
Make the most of your plan
Why wait to get more from your benefits?
Start with these four resources to get better care and save money today.
24/7/365 by phone or video at no cost — available to all employees and household members, even if you're not on the medical plan.
Download the App →Qualifying is easier than ever. Submit the Explanation of Benefits (EOB) from your 2026 preventive physical, and you'll earn either a 5% discount on your 2027 medical premiums — or $150 if you waive medical coverage.
Verify and Qualify Online →Shop for higher-quality, cost-effective care and earn a cash reward — SmartShopper shares the savings with you when you choose a smart location.
Your eligible medication list depends on whether you are enrolled in the CDHP or PPO. Choose your plan to see the correct TrueRx list.
Checkout the No-Cost Preventive Medication Listing →Action required
Only spouses without access to other coverage — an employer plan, retiree coverage, or Medicare/Medicaid — are eligible for the ESCWR medical plan. If you cover a spouse, you must complete verification within 30 days of your hire date, or their coverage will end. ESCWR's advisor, Paragon, administers the process securely.
Questions? Call 440.644.3093 or email help@thelcsc.com.
Medical · how the plans work
Choose the CDHP for a lower paycheck premium and a tax-free account you control — or buy up to the traditional PPO for more predictable out-of-pocket costs. Amounts shown are in-network, per individual / per family.
| CDHP + HSA Best Overall Value · Lowest Premium |
PPO Traditional PPO · Predictable Costs |
|
|---|---|---|
| Deductible | $3,750 / $7,500 | $500 / $1,000 |
| Coinsurance | 20% after deductible | 20% after deductible |
| Coinsurance maximum | $2,000 / $4,000 | $3,000 / $6,000 |
| Out-of-pocket maximum | $5,750 / $11,500 | $6,600 / $13,200 |
| Preventive care | Covered 100% | Covered 100% |
| Health Savings Account | ESC Funds Up to $4,000 — Add Your Own Pre-Tax Dollars* | Not available |
| Prescriptions | Through TrueRx | Through TrueRx |
| Full Plan Details | View CDHP SBC → | View PPO SBC → |
*HSA IRS Maximum: $4,400 Single / $8,750 Family (Including ESC's Deposit), Plus $1,000 More if You're 55+. Official Plan Documents Govern.
Benefits Learning Center
Watch a quick explainer, then find clear answers to the questions employees ask most.
Questions People Ask Most
During annual Open Enrollment, within your new-hire window, or within 30 days of a qualifying life event — marriage, birth or adoption, or gaining/losing other coverage. Submit changes and documentation in Benefitsolver within 30 days, or you'll wait until the next Open Enrollment.
Log in to benefitsolver.com (company key lakecounty), choose Life Events > Update, and upload supporting documentation within 30 days of the event. Have dependents' dates of birth and SSNs handy.
Digital cards live in the MedMutual app for medical/dental and the TrueRx+ app for pharmacy. Download either from the App Store or Google Play and log in or create an account.
Yes — $0 per visit, 24/7/365, for every ESCWR employee and household member, even if you're not on the medical plan. Register at TeladocHealth.com or call 1-800-835-2362, then request a visit by phone or video.
100% confidential. AllOne Health is an independent partner — your district never sees who calls or why. You get up to 6 free sessions per issue for your whole household. Call 800-451-1834 (company code LCSCeap).
If you have other coverage, you can waive ESC medical and earn a yearly bonus — $900 as a single employee, or $2,500 if you cover eligible dependent children. Contact HR at (440) 350-2563 for requirements and to enroll.
Benefits & Contacts
Choose a benefit to see plan details, documents, carrier contacts, and helpful links together.
More support
Every vendor behind your benefits — grouped and ready to reach.
Download the MedMutual mobile app.Access ID cards, claims, costs, and care information.
Get care by phone or video.1-800-835-2362
A quick four-step walkthrough.Adults age 18 or older must activate their own account before requesting care.
Open Teladoc HealthYou are now leaving the LCSC-supported site to securely enter BenefitSolver.
New enrollees: use Company Key lakecounty to register. Need help? Call 833-989-1966 for LCSC's BenefitSolver Help Desk.
AllOne Health offers private support for emotional well-being, family concerns, work-life challenges, and other everyday needs.
Your use of AllOne Health is completely confidential. ESC of the Western Reserve is not told who uses the program or why. When creating an account for the first time, use Company Code lcsceap.
Select the group that applies to you to open the correct benefit guide.
Your preventive medication list depends on the medical plan in which you are enrolled. Select your plan to open the correct 2026 TrueRx list.
